Privacy policy

We take your privacy seriously, and this privacy statement explains how we (collectively referred to as "we," "us," or "our") collect, use, share, and process your information.

Collection and Use of Personal Data

Personal data refers to information that can be used to directly or indirectly identify you. It also includes anonymous data that is linked to information that can identify you. Personal data does not include data that has been irreversibly anonymized or aggregated, making it impossible for us to identify you, whether in combination with other information or otherwise.

Promoting Safety and Security

We adhere to the principles of legality, legitimacy, and transparency, using and processing only the minimum amount of data necessary for limited purposes. We implement technical and administrative measures to protect data security. We utilize personal data to verify accounts and user activities, as well as to enhance safety and security by monitoring for fraud and investigating suspicious or potentially illegal activities or violations of our terms or policies. Such processing is based on our legitimate interest in ensuring the safety of our products and services.

Here is a description of the types of personal data we may collect and how we may use it:

What Personal Data We Collect

ⅰ. Data You Provide:

We collect personal data you provide when you use our products and services or interact with us, such as when you create an account, contact us, participate in an online survey, or use our online help or chat tools. If you make a purchase, we collect personal data related to that purchase. This data includes your payment information, such as your credit or debit card number and other card details, as well as your account and authentication information, along with billing, shipping, and contact details.

ⅱ. Data About Your Use of Our Services and Products:

When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, your device's IP address, your operating system, the type of Internet browser you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to help us improve our products and services.

How We Use Your Data

Generally, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.

ⅰ. Providing, Improving, and Developing Our Products and Services:

We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. This processing is based on our legitimate interest in offering you products and services and ensuring business continuity. If you enter a contest or other promotion, we may use the personal data you provide to manage those programs. Some of these activities may have additional rules, which may contain further information about how we use personal data, so we encourage you to read those rules carefully before participating.

ⅱ. Communicating with You:

With your prior express consent, we may use personal data to send you marketing communications regarding our products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive marketing emails, please contact us to opt-out. We may also use your data to process and respond to your requests when you contact us. With your prior express consent, we may share your data with third-party partners who may send you marketing communications regarding their products and services. With your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to assess the effectiveness of our promotional campaigns.

NOTE: For any uses of your data described above that require your prior express consent, you may withdraw your consent by contacting us.

Definition of Cookies

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software for similar purposes. In this Cookie Statement, we refer to all of these technologies as cookies.

Use of Cookies

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.

Disclosure of Personal Data

We share certain personal data with strategic partners who work with us to provide our products and services or help us market to customers. Personal data will only be shared with these companies to provide or improve our products, services, and advertising; it will not be shared with third parties for their marketing purposes without your prior express consent.

Data Disclosure, Storage, Transfer, and Processing

ⅰ. Fulfillment of Legal Obligations:

Due to mandatory laws in the European Economic Area or the country where the user resides, certain legal acts exist or have occurred, and certain legal obligations must be fulfilled. Processing of personal data of EEA residents—As described below, if you reside in the European Economic Area (EEA), our processing of your data will be legitimized: Whenever we require your consent for the processing of your data, such processing will be justified under Article 6(1) of the General Data Protection Regulation (EU) (GDPR).

ⅱ. For Reasonable Implementation or Application of This Article:

We may share personal data with all our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

ⅲ. Legal Compliance and Security or Protect Other Rights

It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

Children

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please contact us immediately if you become aware that a child under 16 has provided us with personal data.

Your Rights

We take reasonable steps to ensure that your data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your data. You have the right to receive your data in a structured and standard format. You may complain to the competent data protection authority regarding the processing of your data. To protect the privacy and security of your data, we may request data from you to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe and any event in less than 30 days.

Third-Party Websites and Services

When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data and to correctly use the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.

Changes to This Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.

If you have any questions regarding this Privacy Statement or its implementation, you can reach us at: [email protected].